How to Hire an Instrument
Students living and/or attending school in the London Brough of Ealing are able to hire an instrument from us.
Instruments are hired from and returned to the Ealing Music Service office in Southall. The office is open 9:30 am to 4:45 pm Monday to Friday during term times.
You are not required to make an appointment to hire an instrument however we recommend that you contact the office in advance to discuss the instrument hire and confirm we have the instrument you require in stock.
Payment for hires is made by Direct Debit. On hiring the instrument the hirer completes a Direct Debit Bank Mandate to authorise a payment each academic term, and this then continues until the instrument is returned.
Generally, hires are charged by the whole academic term plus the following holiday. Hires for instruments collected during the last calendar week of a term are considered to start in the following term, and similarly, the term hire charge will be waived for instruments returned within two weeks of the start of a term.
When you arrive at the EMS offices you will complete two forms:
To complete the Direct Debit mandate you will need your bank account details.
You also have the option of downloading the forms and completing them at home.
Selecting the right size stringed instrument for your child
String instruments – Violin, Viola, Cello and Double Bass come in different sizes – as indeed do children – so we recommend that if you are hiring a stringed instrument that you bring the child with you when you collect the instrument so we can ensure you are offered the right size instrument .
If this is not possible, then you will need to know the length of your child’s outstretched arm from neck to wrist.
As children grow they will need to move on to a larger sized instrument – their instrument teacher will advise on this – at which point hirers can simply return the instrument and exchange it for the next size up. There is no charge for this service.
Insurance, Damage or Loss
Hirers are required to care for their instruments and return them in the same condition as they were hire.
‘Fair wear and tear’ is allowed for – chips to varnish, worn pads, etc. HOWEVER the hirer is liable for the full cost of any repairs required to enable the instrument to be rehired, and the full cost of replacement if the instrument is lost.
EMS DOES NOT insure instruments on hire; accordingly it is the hirers responsibility to insure the instrument.
The simplest way to insure an instrument is through a home contents or renters insurance policy. We recommend that Hirers check if this is possible (you may need to add the instrument as a named item). Alternatively, companies which offer instrument insurance include:
Looking after your Instruments
We would like you to take good care of your instrument.
Here are some advice notes which describe how to look after your instrument and what to do if you have a problem:
There are also “How to…’ videos for Violin, Viola, Clarinet, Flute, Saxophone and Trumpet’ on the EMS YouTube channel